Will callers know they're talking to AI?来电的人会知道是 AI 在接电话吗?
Yes. The receptionist introduces itself as your AI assistant at the start of every call. Callers can ask for a person at any time, and it will pass the call to you or take a message.会。每通电话一开始,前台就会说明自己是 AI 助理。来电的人随时可以要求找真人,它会把电话转给你,或者帮你留言。
Do I need a new phone number?要换新的电话号码吗?
No. You keep your number and forward the calls you don't pick up. If you'd like a separate local number, we can set one up too.不用。号码保留不变,只要把你没接到的电话转过来就行。想另外要一个本地号码,我们也可以帮你开。
What happens when it can't answer a question?遇到答不了的问题怎么办?
It doesn't guess. It takes the caller's name and number, tells them you'll call back, and texts you right away.它不会乱答。它会记下对方的名字和电话,告诉对方你会回电,然后马上发短信通知你。
Which languages does it speak?支持哪些语言?
English, Spanish, Mandarin and Cantonese. It answers in the caller's language.英语、西班牙语、普通话和粤语。客人说哪种语言,它就用哪种语言回答。
Are calls recorded?会录音吗?
Only if you want them to be. When recording is on, the receptionist tells callers at the start of the call.你需要才录。打开录音的话,前台会在通话开始时告诉来电的人。
Who owns the website?网站归谁?
On the Annual and Prepaid plans, the website is yours after 12 months of service. If you leave earlier, you can buy it out for a one-time fee.选“签约一年”或“一次付一年”的,服务满 12 个月后网站归你。提前离开的话,可以付一笔一次性的费用把网站带走。